| · The computer seems sluggish. |
| · The computer seems to be accessing the hard drive constantly. |
| · The mouse or keyboard becomes unresponsive. |
| · Excessive bounce notifications from people you never knowingly tried to e-mail. |
| ü Install a good antivirus program and make sure you update it regularly. |
| ü Install a good two-way firewall. It will notify you when information is being sent from your computer. Unfortunately the WindowsXP firewall is not adequate for this purpose—it is one way only. |
| ü Update your operating system and other software regularly. |
| ü Use an anti-spyware program to eliminate spyware on your system. |
| ü Check your antivirus and firewall software occasionally to make sure they are running properly—often one of the first instructions given to a zombie computer is to disable the antivirus and firewall software. |
| ü Don’t open unknown/unexpected e-mail attachments! |
| ü Use caution when downloading software—buy from reputable companies, and be sure to read every screen as you download and install any software. |
| ü If you select Run, the download file will go to your Temporary Internet Files folder. Then it will run or open automatically. |
| ü If you select Save, you have to choose where the file will be stored on your hard drive (creating a Downloads folder on your C-drive might be a good idea at this point). The file will sit in this file until you decide to open it yourself. |