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Bringing Home Baby -- Getting Started with a New PC
By Gabe Goldberg, APCUG Advisor and Columnist, AARP Computers and Technology Website, ggoldberg@apcug.net

Bringing Home Baby -- Getting Started with a New PC

Most purchases provide instant gratification -- you buy, you bring home (or have delivered), you enjoy. Groceries, clothes, toaster, furniture, etc., don't involve study, burdensome chores, or required add-ons for safe usage. While it's worth reading a new car's owners manual, and installing home electronics sometimes requires assembly and cabling, no other burden matches that of a personal computer.

Wait, you might say: Plug it in, turn it on -- simple. But reality isn't so simple. There's a lot to do before a PC can safely be used on the Internet, and still more is required to ensure long-term problem-free operation. This article outlines what to do; more info is available on this site and by Googling for specific terms used.

No matter where you buy your PC -- brand-name Web site, electronics store, custom builder -- get all CDs, manuals, registration cards, and warranty material for hardware/software that's installed. You may need this material to purchase discounted upgrade versions or to apply fixes.

Similarly, warranty material facilitates getting hardware/software support if you can't get satisfaction from your system's vendor. You may pay a little extra for software installation CDs or an image restore CD (which restores your hard drive's delivery-date contents); this is a worthwhile expense.

Assemble and turn on the system, but don't go online. Make sure the system boots properly and that all components operate. There's often a short "no questions asked" period during which dead or defective systems can be returned or exchanged easily. You may have trouble later getting problems resolved, and the vendor may insist on repairing the system instead of replacing it.

Note terms of rebates your purchase includes and submit them promptly. Many vendors won't pay rebate claims submitted even one day late.

Record hardware model and serial numbers for your PC and components. My PC builder provided all boxes and packing material, since it often contains useful information. Submit product registration material; though it may generate junk mail, it lets vendors notify you of problems or new updates/versions available.

At this point you may feel the need to get organized. Good idea! Just as you've likely organized files for auto repairs, health records, and such, your PC deserves a filing system. You can pick the structure -- file cabinet folders, PC-specific storage containers, whatever – filing everything makes things much pleasanter later.

Part of my system -- optional but valuable -- is recording changes I make to my PC, software I install, upgrades I download, problems I have, configuration settings, and communications with vendors. So I can later refer to the log and be sure what happened. Some people print screen shots -- image captures -- of important configuration settings, for reference in case they must be recreated.

Plan how to separate data from software, to simplify backing up and restoring what's most valuable and hardest to recreate. This can be as simple as establishing a directory or folder in which you store all applications' data, or it may involve dividing your hard drive into data and software partitions. If you're replacing a PC, copy data you're
migrating onto the hard drive and ensure that it's complete and readable. Don't discard the old PC until you're sure you copied everything you need. Plan and implement a backup scheme and test it occasionally by restoring files.

A standard PC likely included a "software bundle". If you're lucky, this includes applications you want. In most cases, bundles are apps you'll never use. To remove clutter, consider deleting what you're sure you won't need, using application-specific uninstall tools or Windows' built-in Add/Remove Software tool.

If hard drive partitions have meaningless labels (e.g., "IBM Preload") you can set them to useful values ("Dad's PC", "C:", etc.). Run scandisk and disk defragmentation tools to ensure you're getting a clean start.

If you're working on a Windows XP system, install Service Pack 2 before going online. You can order this on CD from Microsoft or borrow a copy. This large set of fixes will protect you against many -- but not all! -- online risks by (among other things) upgrading and enabling Microsoft's software firewall.

If you're on a broadband (cable or DSL) connection, install a router between your ISP connection and your PC and configure it to be secure.

Now install/update/run anti-virus and anti-spyware software.

Run Windows Update (click Start, then All Programs) to download and install recent fixes. This may require repetitions and reboots until no additional fixes are available. Run this periodically -- at least monthly.

You can ensure that device drivers (software links for hardware components) are current by visiting Web sites for your PC manufacturer and hardware components.

Install your applications one at a time with a "cooling off" period in between. This ensures that each works properly and helps identify problems. A good rule when working on PCs is to change one thing at a time, else you can't pinpoint what effects changes cause. After each installation, run any "check for updates" functions.

Consider downloading a Web browser to use instead of the built-in but insecure Internet Explorer. Many alternatives such as Mozilla Firefox improve security and provide better browsing functions. If you use IE, set options to be more secure than default values.

I'm not sure whether it's good or bad news that Windows is infinitely customizable. As you use different Windows functions and applications, browse their Options/Tools/Settings/Customization menus. You'll likely find simple changes that accommodate your preferences.

Finally -- and in spite of warnings about risks -- don't be afraid: enjoy your PC and the Internet it brings to you. But be careful and sensible. Don't open unexpected attachments; don't answer e-mailed requests for personal information; be cautious about installing software from unknown vendors.

This article appeared originally on AARP's Computers and Technology Web site, <www.aarp.org/computers>. (c) AARP 2005. Permission is granted for reprinting and distribution by non-profit organizations with text reproduced unchanged and this paragraph included.

There is no restriction against any non-profit group using this article as long as it is kept in context with proper credit given the author. The Editorial Committee of the Association of Personal Computer User Groups (APCUG), an international organization of which this group is a member, brings this article to you.